|
|
 |
| TMG's History & Philosophy |
 |
The Management Group, Inc. (TMG), founded in 1985, is a Real Estate management company based in Vancouver, Washington. As Portland and Vancouver's leading manager of residential real estate, TMG is committed to service AND property performance. TMG is a recognized leader in the property management industry, overseeing a portfolio of apartment communities, single-family residential and community associations properties in Washington and Oregon.
"We don't just talk about service, we do it at every opportunity
EVERYDAY," says Carmen Villarma President of TMG, Inc.
That's been the guiding philosophy at The Management Group since its founding 20 years ago. And living by it means identifying the expectations of TMG's homeowners, clients, residents and employees. More importantly, it means working towards fulfilling those expectations.
"In 1985, The Management Group was a two-employee company," says Nancy Bonander, Sr. Vice President. "It was an inside joke when close friends would call and want to speak to the other half of the group!"
TMG purchased two local property management companies, the first in 1988, and the second in 1990. "At that point we made an affirmative decision to compete with the larger, regional companies," explains Villarma. "Our advantage is the ability to focus on a specific market, the Portland/Vancouver area."
Vancouver Business Journal's "2000 Book of Lists" ranked TMG as the #1 property management company in Vancouver/Clark County.
Today, TMG has grown to 70 employees and still has that entrepreneurial spirit.
"Education always has been high on our list of priorities for employees," says Denise Dunkle, Sr. Vice President. "The number of new ideas and programs we have implemented due entirely to our employees is astonishing! It's what keeps us ahead of our competitors and makes TMG an exciting place to work!"
Maintaining the level of service and keeping pace with technology has led to new challenges. In this time of electronic mail, voicemail, and computer-generated information, it's vital to acknowledge our clients on a personal level, to let them know they are the purpose of our business relationship and the reason behind our success!
"We value honesty, respect and concern for the individual, be they client, customer or employee."
Carmen Villarma
|
 |